e-Shopping: Terms

What are the legal terms of your purchase?
Terms - Where do you find the terms?

Different web sites have different ways of displaying legal terms; some ways are more conspicuous than others. You might find a link on the home page or order page to something like "Legal Terms" or "Disclaimers," or you might find that the "(c) 1999" at the bottom of a home page is such a link.
Other sites might display legal terms on a "click-wrap" screen, which requires you to mouse-click on a button that says "OK" or "I agree" to the terms displayed on that screen. Some courts have held that clicking will indicate that you agree to the terms, while other courts have held that the click doesn’t create agreement to the terms. In any case, if you aren't comfortable with the terms displayed, you should shop elsewhere.
Shipping, Returns and Refunds - What if you don’t see the seller’s return and refund policies?
You might want to ask the seller, through an e-mail or telephone call, to indicate where these policies are on the site or to provide them to you in writing.
You may want to specifically ask:
• Does the seller charge a flat shipping fee (for example: $5 per order), a per-item fee(such as $1 per book), or some combination of these?
• Can you return an online ordered item to one of the seller’s retail outlets for cash or credit?
• Can you return a product if you've already opened it?
• Will the seller deduct a "restocking fee" from your refund?
• Will the company charge for a second shipment if it is shipping part of your order now and part later?
• When will the seller charge your account: only when each item ships, or at some time before that?

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