e-Shopping: Complaints

To whom can you complain if you're not satisfied?

Do you know to whom to complain or contact if you are not satisfied or have a question?
Check the site for a customer service page, "contact us" link, e-mail address, or phone number to get your complaint addressed or questions answered. If you have a complaint, ask for what you think is fair – even if it’s more than the legal terms stated. A merchant isn’t forbidden from doing more than required to make the customer happy. If you still are not satisfied with the answers or action taken, contact the Better Business Bureau, The Commission's Consumer Complaint Forum, Consumer Courts, or the Office of the State Attorney General in your state or the state where the seller is located which can be accessed through the National Association of Attorneys General.